VoIP is nothing short of a miracle for businesses today, voice over internet protocol is technology that solves a multitude of problems business owners face every day. So what is VoIP? It is technology that allows voice communication and multimedia sessions over the internet.
VoIP can be used on a wide array of devices, including computers, telephones, mobile phones, tablets, etc. To use it you must have internet access or even mobile data. VoIP will give employees access to their own dedicated line, allowing them to both receive and make calls. Examples of some VoIP solutions are Skype for Business, Cisco, and Google Talk. There are many reasons VoIP is a great tool for businesses:
The freedom of telecommuting (also known as remote working) is becoming increasingly popular, VoIP solutions allow remote employees the ability to connect with others as if they were in office. Remote employees have the ability to work from any place at any time. When a team works from home, or in separate environments VoIP is essential to making the separation easier.
VoIP allows employees to have a phone number with a dedicated line, freeing them of the hassle of having to change phone numbers for specific areas and from giving out their personal line. IP phones allow number mobility as long as there is an internet connection, even when an employee is traveling around the world.
One of the biggest perks of using VoIP in a business setting is the accessibility. Voice over internet protocol allows employees to connect to their business network from virtually anywhere. Regardless of where your employees are they are able to log into their devices as and connect with others from around the world, as long as they have access to internet or data.
Collaboration is also important for accessibility; VoIP can run on an application level. Collaboration with applications like email, web browsers, messengers, social networking, and file sharing applications provide easily accessible solutions for employees.
Conventional telephone systems for a business can get expensive and confusing as a business continues to grow. As businesses consistently add new lines and expand their communication features, it drives costs up and will end up costing a lot more than anticipated.
VoIP is a cost effective solution if a business doesn’t want to break the bank due to long distance calling, landlines, and additional infrastructure. Since VoIP is internet based, these factors no longer exist.
Businesses should opt in for communications that will grow with them, which is why VoIP scalability is so important for business growth. VoIP is considered easily scalable to fit business needs, due to the lack of hardware that is needed in a VoIP system. Any addition to a company team will be able to join the VoIP licensing with a click of a button. The same goes for when a business is contracting, any numbers that are no longer in use can be temporarily disabled.
VoIP should be on any business radar – small, medium, and especially enterprise. There are many different options of a VoIP system so it is important to take note of what your business needs are and contact your local managed services partner to research different options. To learn more about VoIP, contact CompuOne IT Services San Diego.