The tech industry is an ever-evolving world. With new technologies, young grads may wonder what it’s like to get their start in the tech world and what their day-to-day schedule may look like. You’d be surprised to learn that not all IT technicians had their first jobs in technology. Whether you’re our project manager in the office managing our technicians’ schedules and supporting their daily tasks, or working directly with our clients to resolve issues, there is a place for everyone.
We interviewed our IT technicians in-office. Here’s what they had to say.
- What is your background or major? What did you study in school, if applicable?
Nick: My background is in the mental health field, I have close to 4 years of experience working with mental disorders and went to school for psychology. I supervised a psychiatric facility of 12 residents at one point.
Jesse: No College or Tech School. Joined the United States Marine Corps (USMC) with a MOS of Computer Operator
Levi: Associates of Computer Science
Seyla: Formerly majored in film production but also had a secondary in computer systems. Ended up focusing in computer systems as it seemed more realistic in a career sense but have never regretted the decision at all.
Dan: In college, I majored in film and media. I was planning on going to grad school for it with the goal of becoming a professor, but I realized my senior year I didn’t actually want to go into academia.
Brian: 5 years Marine Corps, Associates in Philosophy, Microsoft Software & Systems Academy, Covered 6 Cyber Security Academy
- How did you get into tech?
N: I had a passion for tech and decided to go for it. I did a lot of networking with people from the tech community and surrounded myself with tech as much as I could. I read, joined groups, listened to podcasts, and got hands-on with technologies I knew I would use in a corporate environment. I also studied through the curriculum of major certifications such as CCNA, Network+, Security+, A+, Microsoft Office, Microsoft Azure, etc.
J: Got my first computer in ’78 then after HS, decided to join the Corps and pursue IT
L: Being a nerd, PC building.
S: Got into tech as a child due to early console gaming with family. At the time it was normal for the family to sit down together and just spend some time playing Tetris on the Super Nintendo. Ever since then I grew from gaming consoles into computer systems eventually going into a trade school and graduating in computer systems.
D: I took a variety of classes at community colleges after I graduated and I liked the network stuff so I took more and got my CCNA.
B: Introduced to computers at early age and Marine Corps got me more involved
- What tasks do you do daily?
N: I configure, secure, and manage backup solutions for clients. I also troubleshoot user computer problems which include: monitoring issues, slow computers, lost documents, connecting printers, fixing email issues, scanning for viruses, web browser issues, etc. I set up new servers, computers, and software.
J: Outlook/Email issues, Server and PC Maintenance, check for Security-Related patches
L: Check my emails/check my To-Do list
S: Daily tasks revolve around reviewing any open helpdesk tickets, making sure hardware /software are up to date if cleared to update, and staying current with tech news
D: It varies widely by day. I might be setting up networks for clients, virtualizing client onsite configurations, setting hardware, or troubleshooting end-user application issues.
B: Monitor/Administrate backup solutions for clients and help and assist people with IT-related issues/problems
- What is your best piece for those wanting a career as an IT tech?
N: Decide what IT path you want to pursue, figure out what technologies the company/job you want to use and create your own lab environment using those technologies to get hands-on experience before you start.
J: CyberSecurity is going to be the biggest growing area in IT. Learn what the general principles for good Cyber Hygiene are
L: Learn to communicate effectively
S: My advice for those wanting a career in IT is to always ask questions and be hands-on if possible
D: Always ask questions even if you think it makes you sound dumb. It’s better to sound dumb but do something right than to be dumb and break something.
B: Get your foot in the door
- How many years of experience do you have?
N: I have two years of personal experience and 2 months of professional experience.
J: 32 years in IT. 16+ with CompuOne
L: 3 1/2 years
S: About 8 years of experience now
D: 5 years
B: 6-ish years
If you’re interested in a career as an IT Tech, contact CompuOne today!
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